return and refund Policy

   At Spirit of Moss Eco Decor Studio, we take pride in offering high-quality, handcrafted pieces and exceptional customer service. Because each item is made to order, all sales are final, and we do not accept returns or offer refunds.

   However, your satisfaction matters to us. If you’re not completely happy with your purchase, please reach out to us at snizhana@spiritofmoss.com. We’re always here to listen and will do our best to find a solution—whether that means helping you select a better-suited piece or offering other support.

   Please note that this policy may be updated at any time without prior notice. By continuing to use our website or purchasing from us, you agree to the terms of the current policy.

   Thank you for choosing Spirit of Moss Eco Decor Studio. We truly appreciate your support and look forward to helping you enjoy your piece.